How customization helped Coderschool achieve 140% engagement boost using VideoSDKHow customization helped Coderschool achieve 140% engagement boost using VideoSDk
Industry
EdTech
Headquarter
Vietnam
Products used
Audio & Video SDK
Cloud Recording
CHALLENGE
Limited Customization with Recording Issues
- Lack of Customization: Faced challenges in customizing their ed-tech platform, hindering the delivery of a tailored learning experience.
- Low User Engagement: Inability to deliver high-quality video calls resulted in a compromised learning experience for students, negatively impacting their engagement.
- Poor Recording Performance: Needed HD quality recording and sought to store data on their cloud server without third-party integration.
- Lack of Customer Support: Slow assistance from customer support in troubleshooting issues and resolving integration challenges.
- Scalability Issues: Existing solution was not capable of handling the increasing number of parallel online sessions, limiting their growth potential.
Coding is the future. Everyone in Southeast Asia deserves a chance to be part of that future. Developer happiness is a thing we care about, and VideoSDK seems to really deliver on that.
Charles Lee ,
Co-founder - Coderschool
SOLUTION
Customizable Solution with 24x7 Support
- Highly Customizable API: VideoSDK’s easy-to-use and customizable video API tailored the ed-tech platform’s video experience.
- Collaboration Tools: Features like Virtual Background, Whiteboard, Poll, QnA and many more, helped teacher and students to collaborate easily.
- High-Definition Video Calls: Advanced infrastructure offers high-quality video calls with adaptive bitrate streaming, enhancing the learning environment and boosting student engagement.
- Enhanced Recording Capabilities: Provides secure HD recording capabilities (up to 1080p) that can be directly on their own cloud storage bucket.
- 24x7 Customer Support: VideoSDK's dedicated customer support ensured quick troubleshooting and expedited bug resolution with minimizing delays.
- Scalable Infrastructure: Robust and scalable infrastructure prevented disruptions and ensured stability and smooth operations to meet the growing demands of the expanding user base.
I have good development experience with VideoSDK, and I find the documentation to be very developer-friendly. The support team did a great job to support us whenever there is an issue coming up.
Nguyen Minh Anh ,
Sr. Software Engineer
Coderschool’s Success with Video SDK
140%
Increase in Session Hours
Significant increase in student engagement and retention every month.
100,000+
Number of Sessions
Experienced new heights of monthly participation of learners.
4.8/5
Rating on Google Play Store
Indicates the high level of student satisfaction with the learning experience.
2500+
Global Alumni Network
Shaping the tech landscape in Southeast Asia with a strong tech community.
ROI DELIVERED
Increase in Session Hours
140%
Rating on Google Play Store
4.8/5
Monthly Number of Sessions
100,000+
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