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Twilio vs WebRTC

How do Twilio and WebRTC compare? And what does Video SDK offer?
Twilio

Twilio

originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.
WebRTC

WebRTC

is a free and open-source initiative that empowers web browsers with Real-Time Communications (RTC) capabilities through straightforward JavaScript APIs. The WebRTC components have been finely tuned to effectively fulfill this objective.
How Video SDK make a difference
While contemplating real-time communications, Twilio and WebRTC emerge as potential choices. Twilio boasts contemporary APIs and collaborative utilities, whereas WebRTC stands as a dependable open-source alternative.
However, Video SDK introduces a transformative element. But how does it achieve that? This page conducts a thorough Twilio vs WebRTC comparison, unveiling the reasons behind Video SDK's excellence. A perfect fit for your needs!

Features comparison : Twilio vs WebRTC vs Video SDK

Twilio
WebRTC
VideoSDK
No. of Participants (Including Hosts)
Twilio not supports more than 50 participants.
WebRTC supports 2-3 participants only.
VideoSDK supports upto Million Participants
Ease of SDK Integration
In Twilio High coding effort required.
WebRTC SDK is Complex for integration.
VideoSDK requires less than 2 weeks for

SDK integration

Adpative Audio/Video Quality
Twilio not offers adaptive audio/video quality.
WebRTC offers adaptive audio/video quality
VideoSDK provides best adaptive audio/video quality.
Works behind the Firewall/Private-Network
No
No
Yes
Role Management, Permissions, Policy and Templates
Twilio offer limited Role Management, Permissions, Policy & Templates.
WebRTC has limited Role Management, Permissions, Policy & Templates.
VideoSDK offers Role management, Permissions, Policy and Templates
Automatic video and audio track degrade due to bandwidth in-consistency
Not available
No
Available
Dynamic Layout for Studio and RTMP Live Streaming
Twilio needed manual configuration.
No
Available (No need for manual config.)
Build collaborative features like chat, poll, Q & A, whiteboard etc.
Not available or Separate SDK
In WebRTC collaborative features is not available.
VideoSDK offers a range of collaborative features
Virtual Background, Live Transcription & ML Middleware
Complex integration
No
Easy Integration
Webhooks
Only for recording states
Yes
Available
Pricing Model
Usage based
NA
Pay-as-You-Go

Plan

Interactive Live Streaming
Twilio supports interactive live streaming.
NA
VideoSDK supports

Interactive Live Streaming

Cloud Recording
Twilio offers cloud recording capabilities.
NA
VideoSDK offers Cloud Recording Capabilities
Interactive Whiteboard
Not available or Separate SDK
WebRTC not provides an interactive whiteboard feature.
VideoSDK provides Interactive Whiteboard Feature
Multi-platform
Twilio supports multiple platforms for a wider reach.
WebRTC supports multiple platforms for a wider reach.
VideoSDK compatible with Multi-Platforms for greater reach
Interactive Participant Support
Limited support
WebRTC support limited Interactive Participants.
Upto 5,000
Mobile Browser Support
Twilio offers limited support for mobile browsers.
20%
Video support 91% mobile browsers
Automatic Audio/Video Degrade, Re-connectivity
Twilio not supports automatic audio/video quality adjustments.
WebRTC supports automatic audio/video quality adjustments..
VideoSDK supports Reconnectivity with Audio/Video Quality adjustments..
Audio & Video powered by AI
No
No
Yes
Independent of Open Source Dependency
Twilio does not heavily rely on open source templates.
WebRTC is dependent on open source.
VideoSDK is not dependent on open source.
Customised RTMP, Cloud Recording, HLS
No
No
Yes
API for Specific Features (Collaborative Games, Polls, etc.)
Limited
No
Yes
API for Social Features (Merging Rooms, Battles, Coins, Gifts Sending etc.)
Limited
No
Yes
Full HD Recording
Twilio supports full HD recording.
WebRTC not supports full HD recording.
VideoSDK supports full HD recording
Open Source Templates
Twilio not heavily rely on open source templates.
WebRTC heavily rely on open source templates.
VideoSDK rely on open source templates
Full Custom roles
Twilio offer limited support for custom roles.
Limited
VideoSDK offer support for full custom roles
HLS Streaming
Twilio not supports HLS streaming.
Yes
VideoSDK supports HLS streaming
Cost-effective
Twilio is not cost effective.
WebRTC is cost effective.
VideoSDK is Cost Effective
Prebuilt SDK
Twilio not provides prebuilt SDKs for easier integration.
WebRTC not provides prebuilt SDKs for easier integration.
VideoSDK provides Prebuilt SDKs for easier integration
Fully Customizable UI
Twilio not allows for a Limited customizable UI.
Yes, but requires much efforts
VideoSDK allows for Limited customizable UI
Metaverse Platform Support
Twilio not support Metaverse platform.
WebRTC support Metaverse platform.
VideoSDK support Metaverse platform
Session Analytics
Separate charges
WebRTC not offer session analytics option.
VideoSDK offer session analytics option
Data Tracks
Twillio separate charges for data tracks.
WebRTC not offer track data option.
VideoSDK offer track data option

Cost comparison : Twilio vs WebRTC vs Video SDK

Twilio
WebRTC
VideoSDK
Volume Discount
Twilio not offer the volume discount.
NA
VideoSDK offer the

Volume Discount

Video Conferencing
  • $4 per participant per 1000 minutes
NA
  • Video SD: $2.00
  • Video HD: $3.00
  • Video Full HD: $7.00
  • Video 2K: $7.00
  • Video 2K+: $7.00
Analytics
Separate charges
NA
VideoSDK offer Free Analytics with Dashboard
Separate Pricing for Video and Audio
Yes
NA
Yes
Free 10,000 Minutes Every Month
Twilio not offer free 10,000 minutes every month.
NA
Yes
Minimum Price for Video Calls
$0.004 per participant minute
NA
$0.002 per participant minutes
Minimum Price for Audio-only Calls
$0.004 per participant per minute
NA
$0.0006 per participant minutes
Advanced Firewall Control
No
No
VideoSDK offer Free Firewall Control
Compliance & Privacy
Twilio provides robust support for GDPR & HIPAA compliance, although it comes with associated charges.
WebRTC not provides compliance & privacy support.
Provide Compliance Standards and Privacy Regulations:
  • HIPPA Complaint
  • GDPR Complaint
  • Data Localization
  • SOC2 : Type 2
  • ISO:27001
  • VAPT (Vulnerability Assessment and Penetration Testing)
  • CERT-in (Indian Computer Emergency Response Team)
Cloud Recording Pricing
  • $0.004/user/minute + $0.01/minute composition charges
NA
  • Video SD: $15.00 1,000 minutes (No limit on participants)
  • Video HD: $15.00 1,000 minutes (No limit on participants)
RTMP Pricing
NA
NA
  • $15 per 1,000 minutes
ILS Pricing
NA
NA
  • $0.001 per participant minute (Support Full HD)
Storage Pricing
  • $0.05/GB/month for additional storage
NA
  • $3 per 1000 minutes per month

Support comparison : Twilio vs WebRTC vs Video SDK

Twilio
WebRTC
VideoSDK
Support
Paid
NA
Yes
Cost
  • Production plan: Greater of 4% of monthly spend or $250
  • Business plan: Greater of 6% of monthly spend or $1,500
  • Personalized plan: Greater of 8% of monthly spend or $5,000
NA
Free
Access to Testing
No explicit support for testing, quality measurements and reports.
No
All paid accounts get access to testing support from Video SDK
Access to TAM / CS Engineer
No
No
Dedicated CS & Solution Engineers
SLAs
No
No
Affordable SLA with

99.9% Uptime

SUCCESS STORY

How ForagerOne built interactive learning platform with Video SDK

See why customers love Video SDK
Kanishk Agrawal-Sr. Director - Technology at Judge Group
Company Logo

“VideoSDK's well-structured product and efficient support team expedited integration. Their excellent user experience and well-defined documentation prompted us to switch from our previous provider.”

Kanishk Agrawal ,

Sr. Director - Technology at Judge Group

Have any business query?

FAQ

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