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Twilio vs LiveKit

How do Twilio and LiveKit compare? And what does Video SDK offer?
Twilio

Twilio

originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.
LiveKit

Livekit

is a collection of SDKs that enables the integration of live video and audio into your native applications. It offers various notable features, including live streaming, in-game communication, video calls, and more. Livekit utilizes a modern, end-to-end WebRTC stack to deliver seamless and high-quality real-time communication experiences.
How Video SDK make a difference
LiveKit and Twilio are both prominent live video platforms, each offering unique packages, features, and benefits. However, they are considered legacy SDK providers, with their user experiences remaining unchanged for over half a decade and requiring several months of integration into your application.
Video SDK disrupts this status quo. Its single SDK provides comprehensive video/voice calls, live streams, and collaborative features, all of which can be effortlessly integrated into your app in as little as a few minutes.
This page compares LiveKit and Twilio, and it explains why Video SDK is worthy of your consideration. By reviewing this information, you can make an informed decision and opt for a platform that provides modern solutions and easy integration for your video needs.

Features comparison : Twilio vs LiveKit vs Video SDK

Twilio
LiveKit
Video SDK
No. of participants (Including hosts)
Twilio not supports more than 50 participants.
LiveKit supports limited participants.
VideoSDK supports millions participants.
Ease of SDK Integration
In Twilio High coding effort required.
Development is moderately tough
VideoSDK generally requires more than 2 weeks for

SDK integration

.
Adpative audio/video quality
Twilio not offers adaptive audio/video quality.
LiveKit not offers adaptive audio/video quality.
VideoSDK offers adaptive audio/video quality.
Works behind the Firewall, Private Network
No
No
Yes
Role Management, Permissions, Policy and Templates
Twilio offer limited Role Management, Permissions, Policy & Templates.
Limited to host & participant roles
VideoSDK offer Role Management, Permissions, Policy & Templates.
Automatic video and audio track degrade due to bandwidth in-consistency
Not available
Available
Available
Dynamic Layout for Studio and RTMP Live Streaming
Twilio needed manual configuration.
Not Available
In VideoSDK no needed manual configuration.
Build collaborative features like chat, poll, Q & A, whiteboard etc.
Not available or Separate SDK
In LiveKit collaborative features is not available.
Collaborative features available VideoSDK.
Virtual Background, Live Transcription & ML Middleware
Complex integration
Not Available
Easy integration
Webhooks
Only for recording states
Not Available
Available
Pricing Model
Usage based
Subscription based
Usage based

Price

Interactive Live Streaming
Twilio supports interactive live streaming.
LiveKit supports interactive live streaming.
VideoSDK supports

interactive live streaming

.
Cloud Recording
Twilio offers cloud recording capabilities.
LiveKit offers cloud recording capabilities.
VideoSDK offers cloud recording capabilities.
Interactive Whiteboard
Not available or Separate SDK
LiveKit not provides an interactive whiteboard feature.
VideoSDK provides an interactive whiteboard feature.
Multi-platform
Twilio supports multiple platforms for a wider reach.
LiveKit not supports multiple platforms for a wider reach.
VideoSDK supports multiple platforms for a wider reach.
Interactive Participant Support
Limited support
LiveKit provides limited support for interactive participants.
Up to 5,000
Mobile browser support
Twilio offers limited support for mobile browsers.
LiveKit offers limited support for mobile browsers.
Video support only 90% mobile browsers.
Automatic audio / video degrade, re-connectivity
Twilio not supports automatic audio/video quality adjustments.
LiveKit supports automatic audio/video quality adjustments..
VideoSDK supports automatic audio/video quality adjustments..
Audio & Video powered by AI
No
No
Yes
Independent of Open Source Dependency
Twilio does not heavily rely on open source templates.
LiveKit is not dependent on open source.
VideoSDK is not dependent on open source.
Customised RTMP, Cloud Recording, HLS
No
No
Yes
API for building specific features such as collaborative games, polls etc
Limited
No
Yes
API to build social features such as merging rooms, battles, coins, gifts sending etc
Limited
No
Yes
Full HD recording
Twilio supports full HD recording.
LiveKit not supports full HD recording.
VideoSDK supports full HD recording.
Open source templates
Twilio not heavily rely on open source templates.
LiveKit not heavily rely on open source templates.
VideoSDK heavily rely on open source templates.
Full Custom roles
Twilio offer limited support for custom roles.
LiveKit offer limited support for custom roles.
VideoSDK offer support for full custom roles.
HLS Streaming
Twilio not supports HLS streaming.
LiveKit supports HLS streaming.
VideoSDK supports HLS streaming.
Cost-effective
Twilio is not cost effective.
LiveKit is not cost effective.
VideoSDK is cost effective.
Prebuilt SDK
Twilio not provides prebuilt SDKs for easier integration.
LiveKit not provides prebuilt SDKs for easier integration.
VideoSDK provides prebuilt SDKs for easier integration.
Fully customizable UI
Twilio not allows for a Limited customizable UI.
LiveKit not allows for a customizable UI.
VideoSDK allows for a Limited customizable UI.
Metaverse platform support
Twilio not support Metaverse platform.
LiveKit not support Metaverse platform.
VideoSDK support Metaverse platform.
Session analytics
Separate charges
LiveKit not offer session analytics option.
VideoSDK offer session analytics option.
Data Tracks
Twillio separate charges for data tracks.
LiveKit not offer data tracks option.
VideoSDK offer track data option.

Cost comparison : Twilio vs LiveKit vs Video SDK

Twilio
LiveKit
Video SDK
Volume Discount
Twilio not offer the volume discount.
LiveKit not offer the volume discount.
VideoSDK offer the

volume discount

.
Video Conferencing
  • $4 per participant per 1000 minutes
  • $20 per 1,000 minutes
  • Video SD: $2.00
  • Video HD: $3.00
  • Video Full HD: $7.00
  • Video 2K: $7.00
  • Video 2K+: $7.00
Analytics
Separate charges
Free
VideoSDK offer free analytics.
Separate pricing for video and audio
Yes
Yes
Yes
Free 10,000 minutes every month
Twilio not offer free 10,000 minutes every month.
No
Yes
Minimum price for video calls
$0.004 per participant minute
$0.02 per participant minute
$0.002 per participant minute
Minimum price for audio-only calls
$0.004 per participant per minute
$0.005 per participant minute
$0.0006 per participant min
Advanced Firewall Control
No
No
VideoSDK offer free firewall control.
Compliance & Privacy
Twilio provides robust support for GDPR & HIPAA compliance, although it comes with associated charges.
LiveKit not provides compliance & privacy support.
Secure real-time audio-video to your app or website with compliance and privacy.
  1. HIPPA Complaint
  2. GDPR Complaint
  3. Data Localization
  4. SOC 2 Type 2
  5. VAPT(Vulnerability Assessment and Penetration Testing,)
  6. CERT-in (Indian Computer Emergency Response Team )
Cloud recording pricing
  • $0.004/user/minute + $0.01/minute composition charges
No accurate data available
  • Video SD: $15.00 1,000 minutes, No limit on participants
  • Video HD: $15.00 1,000 minutes,No limit on participants
RTMP pricing
NA
No accurate data available
  • $15 per 1,000 minutes
ILS pricing
NA
  • $69 per hour (upto 500 viewers only and doesn't support Full HD)
  • $0.001 per participant minute (Also supports Full HD)
Storage pricing
  • $0.05/GB/month for additional storage
No accurate data available
  • $3 per 1000 minutes per month

Support comparison : Twilio vs LiveKit vs Video SDK

Twilio
LiveKit
Video SDK
Support
Paid
Yes
Yes
Cost
  • Production plan: Greater of 4% of monthly spend or $250
  • Business plan: Greater of 6% of monthly spend or $1,500
  • Personalized plan: Greater of 8% of monthly spend or $5,000
Only accounts having Standard or Enterprise plan
Free
Access to Testing
No explicit support for testing, quality measurements and reports.
No
All paid accounts get access to testing support from Video SDK.
Access to TAM / CS Engineer
No
No
Dedicated CS & Solution Engineers
SLAs
No
Only accounts having Enterprise plan
Inexpensive SLA with

99.9% uptime

SUCCESS STORY

How ForagerOne built interactive learning platform with Video SDK

See why customers love Video SDK
Ankur Chandra-Engineering Manager at Fynd
Company Logo

“I still remember when I was trying out the product and connected over discord with Arjun Kava, and he immediately responded. It is one of the things that we found less often. The team is super enthusiastic to make the product as next big thing. Easy integration is the beauty of it. Few lines of code and it's done.”

Ankur Chandra ,

Engineering Manager at Fynd

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