Introducing "NAMO" Real-Time Speech AI Model: On-Device & Hybrid Cloud πŸ“’PRESS RELEASE

Twilio vs Jitsi

How do Twilio and Jitsi compare? And what does Video SDK offer?
Twilio

Twilio

originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.
Jitsi

Jitsi

is a free and open-source platform that simplifies video conferencing. It offers a user-friendly experience without the need for downloads or plugins, making it an excellent option for those seeking a straightforward live video solution without significant investment.
How Video SDK make a difference
Twilio and Jitsi stand out as the two most popular SDKs. Twilio is favored for its reliable product support and higher-quality video capabilities, while Jitsi provides an open-source solution with extensive UI customization options.
However, both Twilio and Jitsi require an enterprise-class development team, offer inferior support, and can be challenging to integrate into your applications.
Video SDK revolutionizes this scenario. It's a modern live SDK that empowers developers to effortlessly add live video, audio calls, streaming, and collaborative features to their applications. With Video SDK, the integration process becomes seamless and straightforward.
This page comprehensively evaluates the advantages and disadvantages of Twilio vs Jitsi.

Features comparison : Twilio vs Jitsi vs Video SDK

Twilio
Jitsi
VideoSDK
No. of Participants (Including Hosts)
βœ•
Twilio not supports more than 50 participants.
βœ•
Jitsi Meet supports limited participants.
βœ“
VideoSDK supports upto Million Participants
Ease of SDK Integration
βœ•
In Twilio High coding effort required.
βœ•
Requires high coding effort
βœ“
VideoSDK requires less than 2 weeks for

SDK integration

Adpative Audio/Video Quality
βœ•
Twilio not offers adaptive audio/video quality.
βœ•
Jitsi Meet not offers adaptive audio/video quality.
βœ“
VideoSDK provides best adaptive audio/video quality.
Works behind the Firewall/Private-Network
βœ•
No
βœ•
No
βœ“
Yes
Role Management, Permissions, Policy and Templates
βœ•
Twilio offer limited Role Management, Permissions, Policy & Templates.
βœ•
Role Management, Permissions, Policy & Templates are limited in Jitsi Meet.
βœ“
VideoSDK offers Role management, Permissions, Policy and Templates
Automatic video and audio track degrade due to bandwidth in-consistency
βœ•
Not available
βœ•
Not available
βœ“
Available
Dynamic Layout for Studio and RTMP Live Streaming
βœ•
Twilio needed manual configuration.
βœ•
Manual configuration needed
βœ“
Available (No need for manual config.)
Build collaborative features like chat, poll, Q & A, whiteboard etc.
βœ•
Not available or Separate SDK
βœ•
Complex integration
βœ“
VideoSDK offers a range of collaborative features
Virtual Background, Live Transcription & ML Middleware
βœ•
Complex integration
βœ“
Yes
βœ“
Easy Integration
Webhooks
βœ•
Only for recording states
βœ“
Yes
βœ“
Available
Pricing Model
βœ“
Usage based
NA
βœ“
Pay-as-You-Go

Plan

Interactive Live Streaming
βœ•
Twilio supports interactive live streaming.
NA
βœ“
VideoSDK supports

Interactive Live Streaming

Cloud Recording
βœ“
Twilio offers cloud recording capabilities.
βœ•
Jitsi Meet not offers cloud recording capabilities.
βœ“
VideoSDK offers Cloud Recording Capabilities
Interactive Whiteboard
βœ•
Not available or Separate SDK
βœ•
Jitsi Meet not provides an interactive whiteboard feature.
βœ“
VideoSDK provides Interactive Whiteboard Feature
Multi-platform
βœ“
Twilio supports multiple platforms for a wider reach.
βœ•
Jitsi Meet not supports multiple platforms for a wider reach
βœ“
VideoSDK compatible with Multi-Platforms for greater reach
Interactive Participant Support
βœ•
Limited support
βœ•
Jitsi Meet provides limited support for interactive participants.
βœ“
Upto 5,000
Mobile Browser Support
βœ•
Twilio offers limited support for mobile browsers.
βœ•
Jitsi Meet offers limited support for mobile browsers.
βœ“
Video support 91% mobile browsers
Automatic Audio/Video Degrade, Re-connectivity
βœ•
Twilio not supports automatic audio/video quality adjustments.
βœ•
Jitsi Meet not supports automatic audio/video quality adjustments.
βœ“
VideoSDK supports Reconnectivity with Audio/Video Quality adjustments..
Audio & Video powered by AI
βœ•
No
βœ•
No
βœ“
Yes
Independent of Open Source Dependency
βœ•
Twilio does not heavily rely on open source templates.
βœ•
Jitsi Meet is not dependent on open source.
βœ•
VideoSDK is not dependent on open source.
Customised RTMP, Cloud Recording, HLS
βœ•
No
βœ•
No
βœ“
Yes
API for Specific Features (Collaborative Games, Polls, etc.)
βœ•
Limited
βœ•
No
βœ“
Yes
API for Social Features (Merging Rooms, Battles, Coins, Gifts Sending etc.)
βœ•
Limited
βœ•
No
βœ“
Yes
Full HD Recording
βœ“
Twilio supports full HD recording.
βœ“
Jitsi Meet supports full HD recording.
βœ“
VideoSDK supports full HD recording
Open Source Templates
βœ•
Twilio not heavily rely on open source templates.
βœ•
Jitsi Meet not heavily rely on open source templates.
βœ“
VideoSDK rely on open source templates
Full Custom roles
βœ•
Twilio offer limited support for custom roles.
βœ•
Limited to host & participant roles
βœ“
VideoSDK offer support for full custom roles
HLS Streaming
βœ•
Twilio not supports HLS streaming.
βœ“
Jitsi supports HLS streaming.
βœ“
VideoSDK supports HLS streaming
Cost-effective
βœ•
Twilio is not cost effective.
βœ“
Jitsi Meet is cost effective.
βœ“
VideoSDK is Cost Effective
Prebuilt SDK
βœ•
Twilio not provides prebuilt SDKs for easier integration.
βœ•
Jitsi Meet not provides prebuilt SDKs for easier integration.
βœ“
VideoSDK provides Prebuilt SDKs for easier integration
Fully Customizable UI
βœ•
Twilio not allows for a Limited customizable UI.
βœ•
Jitsi Meet not allows for a customizable UI.
βœ“
VideoSDK allows for Limited customizable UI
Metaverse Platform Support
βœ•
Twilio not support Metaverse platform.
βœ•
Jitsi Meet not support Metaverse platform.
βœ“
VideoSDK support Metaverse platform
Session Analytics
βœ•
Separate charges
βœ•
Jitsi Meet offer limited analytics option.
βœ“
VideoSDK offer session analytics option
Data Tracks
βœ•
Twillio separate charges for data tracks.
βœ•
Jitsi Meet offer limited data tracks option.
βœ“
VideoSDK offer track data option

Cost comparison : Twilio vs Jitsi vs Video SDK

Twilio
Jitsi
VideoSDK
Volume Discount
βœ•
Twilio not offer the volume discount.
NA
βœ“
VideoSDK offer the

Volume Discount

Video Conferencing
  • $4 per participant per 1000 minutes
NA
  • Video SD: $2.00
  • Video HD: $3.00
  • Video Full HD: $7.00
  • Video 2K: $7.00
  • Video 2K+: $7.00
Analytics
βœ•
Separate charges
βœ•
No
βœ“
VideoSDK offer Free Analytics with Dashboard
Separate Pricing for Video and Audio
βœ“
Yes
NA
βœ“
Yes
Free 10,000 Minutes Every Month
βœ•
Twilio not offer free 10,000 minutes every month.
NA
βœ“
Yes
Minimum Price for Video Calls
$0.004 per participant minute
NA
$0.002 per participant minutes
Minimum Price for Audio-only Calls
$0.004 per participant per minute
NA
$0.0006 per participant minutes
Advanced Firewall Control
βœ•
No
βœ•
No
βœ“
VideoSDK offer Free Firewall Control
Compliance & Privacy
βœ•
Twilio provides robust support for GDPR & HIPAA compliance, although it comes with associated charges.
βœ•
Jitsi not provides compliance & privacy support.
βœ“
Provide Compliance Standards and Privacy Regulations:
  • HIPPA Complaint
  • GDPR Complaint
  • Data Localization
  • SOC2 : Type 2
  • ISO:27001
  • VAPT (Vulnerability Assessment and Penetration Testing)
  • CERT-in (Indian Computer Emergency Response Team)
Cloud Recording Pricing
  • $0.004/user/minute + $0.01/minute composition charges
NA
  • Video SD: $15.00 1,000 minutes (No limit on participants)
  • Video HD: $15.00 1,000 minutes (No limit on participants)
RTMP Pricing
NA
NA
  • $15 per 1,000 minutes
ILS Pricing
NA
NA
  • $0.001 per participant minute (Support Full HD)
Storage Pricing
  • $0.05/GB/month for additional storage
NA
  • $3 per 1000 minutes per month

Support comparison : Twilio vs Jitsi vs Video SDK

Twilio
Jitsi
VideoSDK
Support
βœ•
Paid
βœ•
No
βœ“
Yes
Cost
  • Production plan: Greater of 4% of monthly spend or $250
  • Business plan: Greater of 6% of monthly spend or $1,500
  • Personalized plan: Greater of 8% of monthly spend or $5,000
NA
Free
Access to Testing
βœ•
No explicit support for testing, quality measurements and reports.
βœ•
No
βœ“
All paid accounts get access to testing support from Video SDK
Access to TAM / CS Engineer
βœ•
No
βœ•
No
βœ“
Dedicated CS & Solution Engineers
SLAs
βœ•
No
βœ•
No
βœ“
Affordable SLA with

99.9% Uptime

SUCCESS STORY

How Immigo empowered personalized language learning experience with Video SDK

See why customers love Video SDK
Kanishk Agrawal-Sr. Director - Technology at Judge Group
Company Logo

β€œVideoSDK's well-structured product and efficient support team expedited integration. Their excellent user experience and well-defined documentation prompted us to switch from our previous provider.”

Kanishk Agrawal ,

Sr. Director - Technology at Judge Group

Have any business query?

FAQ

Let’s build together