Introducing "NAMO" Real-Time Speech AI Model: On-Device & Hybrid Cloud πŸ“’PRESS RELEASE

Twilio vs Daily

How do Twilio and Daily compare? And what does Video SDK offer?
Twilio

Twilio

originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.
Daily

Daily

allows developers to create real-time video and audio calls that operate directly in the web browser. The SDK simplifies the process of handling common backend video call functionalities across various platforms, providing sensible defaults for a smoother development experience.
How Video SDK make a difference
Twilio and Daily are two of the most popular SDKs in the market. Twilio is well-regarded for its dependable product support and superior video quality, while Daily offers an open-source solution with extensive options for UI customization.
However, both Twilio and Daily demand an enterprise-class development team, and their support services may not be as robust as desired. Additionally, integrating these SDKs into your applications can pose challenges.
Video SDK revolutionizes this landscape with its modern live SDK. It empowers developers to seamlessly add live video, audio calls, streaming, and collaborative features to their applications. With Video SDK, the integration process becomes effortless and straightforward.
This page provides a comprehensive evaluation of the advantages and disadvantages of Twilio vs Daily.

Features comparison : Twilio vs Daily vs Video SDK

Twilio
Daily
VideoSDK
No. of Participants (Including Hosts)
βœ•
Twilio not supports more than 50 participants.
βœ•
Up to 100,000 real-time active participants
βœ“
VideoSDK supports upto Million Participants
Ease of SDK Integration
βœ•
In Twilio High coding effort required.
βœ•
Easy integration
βœ“
VideoSDK requires less than 2 weeks for

SDK integration

Adpative Audio/Video Quality
βœ•
Twilio not offers adaptive audio/video quality.
βœ“
Yes
βœ“
VideoSDK provides best adaptive audio/video quality.
Works behind the Firewall/Private-Network
βœ•
No
βœ“
Yes
βœ“
Yes
Role Management, Permissions, Policy and Templates
βœ•
Twilio offer limited Role Management, Permissions, Policy & Templates.
βœ•
Custom roles available
βœ“
VideoSDK offers Role management, Permissions, Policy and Templates
Automatic video and audio track degrade due to bandwidth in-consistency
βœ•
Not available
βœ“
Yes
βœ“
Available
Dynamic Layout for Studio and RTMP Live Streaming
βœ•
Twilio needed manual configuration.
βœ•
Inbuilt Compositing Toolkit
βœ“
Available (No need for manual config.)
Build collaborative features like chat, poll, Q & A, whiteboard etc.
βœ•
Not available or Separate SDK
βœ“
Available
βœ“
VideoSDK offers a range of collaborative features
Virtual Background, Live Transcription & ML Middleware
βœ•
Complex integration
βœ“
Available
βœ“
Easy Integration
Webhooks
βœ•
Only for recording states
βœ“
Available
βœ“
Available
Pricing Model
βœ“
Usage based
βœ“
Usage-based
βœ“
Pay-as-You-Go

Plan

Interactive Live Streaming
βœ•
Twilio supports interactive live streaming.
βœ“
Supported
βœ“
VideoSDK supports

Interactive Live Streaming

Cloud Recording
βœ“
Twilio offers cloud recording capabilities.
βœ“
Available
βœ“
VideoSDK offers Cloud Recording Capabilities
Interactive Whiteboard
βœ•
Not available or Separate SDK
βœ“
Available
βœ“
VideoSDK provides Interactive Whiteboard Feature
Multi-platform
βœ“
Twilio supports multiple platforms for a wider reach.
βœ•
Yes
βœ“
VideoSDK compatible with Multi-Platforms for greater reach
Interactive Participant Support
βœ•
Limited support
βœ•
Limited support
βœ“
Upto 5,000
Mobile Browser Support
βœ•
Twilio offers limited support for mobile browsers.
βœ•
Limited (84% Browsers Supported)
βœ“
Video support 91% mobile browsers
Automatic Audio/Video Degrade, Re-connectivity
βœ•
Twilio not supports automatic audio/video quality adjustments.
βœ•
720p only
βœ“
VideoSDK supports Reconnectivity with Audio/Video Quality adjustments..
Audio & Video powered by AI
βœ•
No
βœ•
No
βœ“
Yes
Independent of Open Source Dependency
βœ•
Twilio does not heavily rely on open source templates.
βœ•
No
βœ•
VideoSDK is not dependent on open source.
Customised RTMP, Cloud Recording, HLS
βœ•
No
βœ•
Available
βœ“
Yes
API for Specific Features (Collaborative Games, Polls, etc.)
βœ•
Limited
βœ•
Limited
βœ“
Yes
API for Social Features (Merging Rooms, Battles, Coins, Gifts Sending etc.)
βœ•
Limited
βœ•
No
βœ“
Yes
Full HD Recording
βœ“
Twilio supports full HD recording.
βœ“
Available
βœ“
VideoSDK supports full HD recording
Open Source Templates
βœ•
Twilio not heavily rely on open source templates.
βœ•
Limited use
βœ“
VideoSDK rely on open source templates
Full Custom roles
βœ•
Twilio offer limited support for custom roles.
βœ•
Supported
βœ“
VideoSDK offer support for full custom roles
HLS Streaming
βœ•
Twilio not supports HLS streaming.
βœ“
Yes
βœ“
VideoSDK supports HLS streaming
Cost-effective
βœ•
Twilio is not cost effective.
βœ•
Yes
βœ“
VideoSDK is Cost Effective
Prebuilt SDK
βœ•
Twilio not provides prebuilt SDKs for easier integration.
βœ•
Available
βœ“
VideoSDK provides Prebuilt SDKs for easier integration
Fully Customizable UI
βœ•
Twilio not allows for a Limited customizable UI.
βœ•
Yes
βœ“
VideoSDK allows for Limited customizable UI
Metaverse Platform Support
βœ•
Twilio not support Metaverse platform.
βœ•
No
βœ“
VideoSDK support Metaverse platform
Session Analytics
βœ•
Separate charges
βœ“
Available
βœ“
VideoSDK offer session analytics option
Data Tracks
βœ•
Twillio separate charges for data tracks.
βœ“
Yes
βœ“
VideoSDK offer track data option

Cost comparison : Twilio vs Daily vs Video SDK

Twilio
Daily
VideoSDK
Volume Discount
βœ•
Twilio not offer the volume discount.
βœ“
Available
βœ“
VideoSDK offer the

Volume Discount

Video Conferencing
  • $4 per participant per 1000 minutes
  • $4 per 1,000 minutes
  • Video SD: $2.00
  • Video HD: $3.00
  • Video Full HD: $7.00
  • Video 2K: $7.00
  • Video 2K+: $7.00
Analytics
βœ•
Separate charges
βœ•
$500/month for 5 seats
βœ“
VideoSDK offer Free Analytics with Dashboard
Separate Pricing for Video and Audio
βœ“
Yes
βœ“
Yes
βœ“
Yes
Free 10,000 Minutes Every Month
βœ•
Twilio not offer free 10,000 minutes every month.
βœ“
Yes
βœ“
Yes
Minimum Price for Video Calls
$0.004 per participant minute
$4 per 1,000 participant minutes
$0.002 per participant minutes
Minimum Price for Audio-only Calls
$0.004 per participant per minute
$1 per 1,000 participant minutes
$0.0006 per participant minutes
Advanced Firewall Control
βœ•
No
βœ•
$500/month
βœ“
VideoSDK offer Free Firewall Control
Compliance & Privacy
βœ•
Twilio provides robust support for GDPR & HIPAA compliance, although it comes with associated charges.
βœ•
Daily provides robust support for Only HIPAA compliance, although it comes with associated charges.
βœ“
Provide Compliance Standards and Privacy Regulations:
  • HIPPA Complaint
  • GDPR Complaint
  • Data Localization
  • SOC2 : Type 2
  • ISO:27001
  • VAPT (Vulnerability Assessment and Penetration Testing)
  • CERT-in (Indian Computer Emergency Response Team)
Cloud Recording Pricing
  • $0.004/user/minute + $0.01/minute composition charges
  • $13.49 per 1,000 recorded minute.
  • Video SD: $15.00 1,000 minutes (No limit on participants)
  • Video HD: $15.00 1,000 minutes (No limit on participants)
RTMP Pricing
NA
  • $15 per 1,000 encoded minute
  • $15 per 1,000 minutes
ILS Pricing
NA
$30 per 1,000 HLS duration minute
  • $0.001 per participant minute (Support Full HD)
Storage Pricing
  • $0.05/GB/month for additional storage
  • $3 per 1000 minutes per month
  • $3 per 1000 minutes per month

Support comparison : Twilio vs Daily vs Video SDK

Twilio
Daily
VideoSDK
Support
βœ•
Paid
βœ•
Paid
βœ“
Yes
Cost
  • Production plan: Greater of 4% of monthly spend or $250
  • Business plan: Greater of 6% of monthly spend or $1,500
  • Personalized plan: Greater of 8% of monthly spend or $5,000
  • Advanced support: $500 or 5% monthly bill
  • Premium support: $1,500 or 6% monthly bill
  • Enterprise : $5,000 or 8% monthly bill
Free
Access to Testing
βœ•
No explicit support for testing, quality measurements and reports.
βœ“
Available
βœ“
All paid accounts get access to testing support from Video SDK
Access to TAM / CS Engineer
βœ•
No
βœ•
In Paid Plans Only
βœ“
Dedicated CS & Solution Engineers
SLAs
βœ•
No
βœ“
Yes
βœ“
Affordable SLA with

99.9% Uptime

SUCCESS STORY

How ForagerOne built interactive learning platform with Video SDK

See why customers love Video SDK
Shilpa Jain-CEO & Co-Founder at Talk Your Heart Out
Company Logo

β€œWe switched from a major international player to Video SDK due to their responsiveness to feedback, superior product, and better service. They outshine bigger players in the market and have been excellent in resolving issues promptly.”

Shilpa Jain ,

CEO & Co-Founder at Talk Your Heart Out

Have any business query?

FAQ

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