Introducing "NAMO" Real-Time Speech AI Model: On-Device & Hybrid Cloud πŸ“’PRESS RELEASE

Twilio vs Amazon Chime SDK

How do Twilio and Amazon Chime SDK compare? And what does Video SDK offer?
Twilio

Twilio

originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.
AWS Chime

Amazon Chime

is a set of real-time communication components provided by AWS that enables developers to integrate audio calling, video calling, and chat features into their applications. Amazon Chime SDK provides seamless online meetings and interactive live-streaming experiences in web and mobile apps.
How Video SDK make a difference
Both AWS Chime and Twilio are viable options for a video SDK. Twilio stands out due to its extensive reach, large developer base, and exceptional integration capabilities. AWS Chime, on the other hand, benefits from being supported by AWS' robust cloud infrastructure and enterprise offerings.
However, for agile startups, both options might be too bulky and lacking in features to justify their costs.
Video SDK changes this landscape. It provides comprehensive video/voice calls, live streams, and collaborative features, all of which can be seamlessly integrated into your app in as little as 10 minutes.
This page compares AWS Chime and Twilio and then introduces Video SDk as a compelling alternative for those seeking an efficient and cost-effective solution for their video needs.

Features comparison : Twilio vs AWS Chime vs Video SDK

Twilio
AWS Chime
VideoSDK
No. of Participants (Including Hosts)
βœ•
Twilio not supports more than 50 participants.
βœ•
Upto 250 participants
βœ“
VideoSDK supports upto Million Participants
Ease of SDK Integration
βœ•
In Twilio High coding effort required.
βœ•
Requires high coding effort
βœ“
VideoSDK requires less than 2 weeks for

SDK integration

Adpative Audio/Video Quality
βœ•
Twilio not offers adaptive audio/video quality.
βœ“
Yes
βœ“
VideoSDK provides best adaptive audio/video quality.
Works behind the Firewall/Private-Network
βœ•
No
βœ•
Need Manual Configuration
βœ“
Yes
Role Management, Permissions, Policy and Templates
βœ•
Twilio offer limited Role Management, Permissions, Policy & Templates.
βœ•
Limited Access
βœ“
VideoSDK offers Role management, Permissions, Policy and Templates
Automatic video and audio track degrade due to bandwidth in-consistency
βœ•
Not available
βœ“
Yes
βœ“
Available
Dynamic Layout for Studio and RTMP Live Streaming
βœ•
Twilio needed manual configuration.
βœ•
Not available
βœ“
Available (No need for manual config.)
Build collaborative features like chat, poll, Q & A, whiteboard etc.
βœ•
Not available or Separate SDK
βœ“
Available
βœ“
VideoSDK offers a range of collaborative features
Virtual Background, Live Transcription & ML Middleware
βœ•
Complex integration
βœ“
Available
βœ“
Easy Integration
Webhooks
βœ•
Only for recording states
βœ•
Available for Advance Usecase
βœ“
Available
Pricing Model
βœ“
Usage based
βœ“
Usage-Based
βœ“
Pay-as-You-Go

Plan

Interactive Live Streaming
βœ•
Twilio supports interactive live streaming.
βœ•
Separate SDK
βœ“
VideoSDK supports

Interactive Live Streaming

Cloud Recording
βœ“
Twilio offers cloud recording capabilities.
βœ“
Available
βœ“
VideoSDK offers Cloud Recording Capabilities
Interactive Whiteboard
βœ•
Not available or Separate SDK
βœ•
No
βœ“
VideoSDK provides Interactive Whiteboard Feature
Multi-platform
βœ“
Twilio supports multiple platforms for a wider reach.
βœ•
Limited
βœ“
VideoSDK compatible with Multi-Platforms for greater reach
Interactive Participant Support
βœ•
Limited support
βœ•
Support upto 250 participants
βœ“
Upto 5,000
Mobile Browser Support
βœ•
Twilio offers limited support for mobile browsers.
βœ•
Limited (Not Supported in Linux browser compatibility and mobile frameworks)
βœ“
Video support 91% mobile browsers
Automatic Audio/Video Degrade, Re-connectivity
βœ•
Twilio not supports automatic audio/video quality adjustments.
βœ“
Yes
βœ“
VideoSDK supports Reconnectivity with Audio/Video Quality adjustments..
Audio & Video powered by AI
βœ•
No
βœ“
Yes
βœ“
Yes
Independent of Open Source Dependency
βœ•
Twilio does not heavily rely on open source templates.
βœ•
No
βœ•
VideoSDK is not dependent on open source.
Customised RTMP, Cloud Recording, HLS
βœ•
No
βœ“
Yes
βœ“
Yes
API for Specific Features (Collaborative Games, Polls, etc.)
βœ•
Limited
βœ“
Yes
βœ“
Yes
API for Social Features (Merging Rooms, Battles, Coins, Gifts Sending etc.)
βœ•
Limited
βœ•
No
βœ“
Yes
Full HD Recording
βœ“
Twilio supports full HD recording.
βœ“
Supports FHD recording
βœ“
VideoSDK supports full HD recording
Open Source Templates
βœ•
Twilio not heavily rely on open source templates.
βœ•
No
βœ“
VideoSDK rely on open source templates
Full Custom roles
βœ•
Twilio offer limited support for custom roles.
βœ•
No
βœ“
VideoSDK offer support for full custom roles
HLS Streaming
βœ•
Twilio not supports HLS streaming.
βœ“
Yes
βœ“
VideoSDK supports HLS streaming
Cost-effective
βœ•
Twilio is not cost effective.
βœ•
No
βœ“
VideoSDK is Cost Effective
Prebuilt SDK
βœ•
Twilio not provides prebuilt SDKs for easier integration.
βœ“
Yes
βœ“
VideoSDK provides Prebuilt SDKs for easier integration
Fully Customizable UI
βœ•
Twilio not allows for a Limited customizable UI.
βœ“
Yes
βœ“
VideoSDK allows for Limited customizable UI
Metaverse Platform Support
βœ•
Twilio not support Metaverse platform.
βœ•
No
βœ“
VideoSDK support Metaverse platform
Session Analytics
βœ•
Separate charges
βœ•
Paid
βœ“
VideoSDK offer session analytics option
Data Tracks
βœ•
Twillio separate charges for data tracks.
βœ“
Yes
βœ“
VideoSDK offer track data option

Cost comparison : Twilio vs AWS Chime vs Video SDK

Twilio
AWS Chime
VideoSDK
Volume Discount
βœ•
Twilio not offer the volume discount.
βœ•
No
βœ“
VideoSDK offer the

Volume Discount

Video Conferencing
  • $4 per participant per 1000 minutes
  • Basic plan: Free
  • Plus plan: $2.50 per user per month
  • Pro plan: $15 per user per month
  • Video SD: $2.00
  • Video HD: $3.00
  • Video Full HD: $7.00
  • Video 2K: $7.00
  • Video 2K+: $7.00
Analytics
βœ•
Separate charges
βœ•
Paid
βœ“
VideoSDK offer Free Analytics with Dashboard
Separate Pricing for Video and Audio
βœ“
Yes
βœ“
Yes
βœ“
Yes
Free 10,000 Minutes Every Month
βœ•
Twilio not offer free 10,000 minutes every month.
βœ•
No
βœ“
Yes
Minimum Price for Video Calls
$0.004 per participant minute
$0.0017 per attendee per minute
$0.002 per participant minutes
Minimum Price for Audio-only Calls
$0.004 per participant per minute
$0.002 per minute
$0.0006 per participant minutes
Advanced Firewall Control
βœ•
No
βœ•
No
βœ“
VideoSDK offer Free Firewall Control
Compliance & Privacy
βœ•
Twilio provides robust support for GDPR & HIPAA compliance, although it comes with associated charges.
βœ“
Yes
βœ“
Provide Compliance Standards and Privacy Regulations:
  • HIPPA Complaint
  • GDPR Complaint
  • Data Localization
  • SOC2 : Type 2
  • ISO:27001
  • VAPT (Vulnerability Assessment and Penetration Testing)
  • CERT-in (Indian Computer Emergency Response Team)
Cloud Recording Pricing
  • $0.004/user/minute + $0.01/minute composition charges
  • HD (720p): $0.01 per minute.
  • Full HD (1080p): $0.0125 per minute.
  • Active Speaker Video and Audio: $0.0034 per minute.
  • Audio Stream: $0.0017 per minute.
  • Individual Video/Content Share Streams: $0.0017 per minute.
  • Video SD: $15.00 1,000 minutes (No limit on participants)
  • Video HD: $15.00 1,000 minutes (No limit on participants)
RTMP Pricing
NA
  • HD (720p): $0.09 per minute
  • Full HD (1080p): $0.125 per minute
  • $15 per 1,000 minutes
ILS Pricing
NA
  • HD (720p): $0.09 per minute
  • Full HD (1080p): $0.125 per minute
  • $0.001 per participant minute (Support Full HD)
Storage Pricing
  • $0.05/GB/month for additional storage
Amazon S3 storage + Data transfer fees
  • $3 per 1000 minutes per month

Support comparison : Twilio vs AWS Chime vs Video SDK

Twilio
AWS Chime
VideoSDK
Support
βœ•
Paid
βœ•
Paid
βœ“
Yes
Cost
  • Production plan: Greater of 4% of monthly spend or $250
  • Business plan: Greater of 6% of monthly spend or $1,500
  • Personalized plan: Greater of 8% of monthly spend or $5,000
  • Premium plan: $29 per month
Free
Access to Testing
βœ•
No explicit support for testing, quality measurements and reports.
βœ“
Available
βœ“
All paid accounts get access to testing support from Video SDK
Access to TAM / CS Engineer
βœ•
No
βœ“
Available
βœ“
Dedicated CS & Solution Engineers
SLAs
βœ•
No
βœ“
Available
βœ“
Affordable SLA with

99.9% Uptime

SUCCESS STORY

How Immigo empowered personalized language learning experience with Video SDK

See why customers love Video SDK
Shilpa Jain-CEO & Co-Founder at Talk Your Heart Out
Company Logo

β€œWe switched from a major international player to Video SDK due to their responsiveness to feedback, superior product, and better service. They outshine bigger players in the market and have been excellent in resolving issues promptly.”

Shilpa Jain ,

CEO & Co-Founder at Talk Your Heart Out

Have any business query?

FAQ

Let’s build together