Introducing "NAMO" Real-Time Speech AI Model: On-Device & Hybrid Cloud πŸ“’PRESS RELEASE

Agora vs Twilio

A head-to-head comparison of Agora and Twilio, And what features and value does VideoSDK offer?
Agora

Agora

is a real-time communication solution that allows developers to integrate live audio, video, and messaging capabilities into their applications. Agora's SDK solution is provide low-latency, high-quality communication services that enable seamless interaction across various devices and platforms.
Twilio

Twilio

originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.
How VideoSDK make a difference?
Agora and Twilio Video are feasible SDKs for seamlessly integrating real-time video experiences into applications, providing different packages, features, and benefits. However, they are legacy video SDK providers and take months to completely integrate into your app, Without providing critical features like smart bandwidth switching or limitless interactive features.
And here comes VideoSDK. It’s quite easy and quick SDK that helps you deal with multiple features, such as chat, polls, breakout rooms, streaming capability, and RTMP out β€” all in a single SDK.
Let's examine VideoSDK in comparison to Agora and Twilio, highlighting the reasons why VideoSDK stands out as the superior choice for your diverse needs

Features Comparison : Agora vs Twilio vs VideoSDK

Agora
Twilio
VideoSDK
No. of Participants (Including Hosts)
βœ“
Upto million per channel
βœ•
Twilio not supports more than 50 participants.
βœ“
VideoSDK supports upto Million Participants
Ease of SDK Integration
βœ•
Average Integration take 3 to 6 months (depends on developer efficiency)
βœ•
In Twilio High coding effort required.
βœ“
VideoSDK requires less than 2 weeks for

SDK integration

Adpative Audio/Video Quality
βœ“
Yes
βœ•
Twilio not offers adaptive audio/video quality.
βœ“
VideoSDK provides best adaptive audio/video quality.
Works behind the Firewall/Private-Network
βœ•
Not Supported in:
  • Video SDK (Native, third-party frameworks)
  • On-Premise Recording SDK
  • Interactive Gaming SDK
βœ•
No
βœ“
Yes
Role Management, Permissions, Policy and Templates
βœ“
Available
βœ•
Twilio offer limited Role Management, Permissions, Policy & Templates.
βœ“
VideoSDK offers Role management, Permissions, Policy and Templates
Automatic video and audio track degrade due to bandwidth in-consistency
βœ“
Yes
βœ•
Not available
βœ“
Available
Dynamic Layout for Studio and RTMP Live Streaming
βœ“
Available
βœ•
Twilio needed manual configuration.
βœ“
Available (No need for manual config.)
Build collaborative features like chat, poll, Q & A, whiteboard etc.
βœ“
Available
βœ•
Not available or Separate SDK
βœ“
VideoSDK offers a range of collaborative features
Virtual Background, Live Transcription & ML Middleware
βœ•
Complex Integration
βœ•
Complex integration
βœ“
Easy Integration
Webhooks
βœ•
Available for Advance Usecase
βœ•
Only for recording states
βœ“
Available
Pricing Model
βœ“
Usage-Based
βœ“
Usage based
βœ“
Pay-as-You-Go

Plan

Interactive Live Streaming
βœ“
Yes
βœ•
Twilio supports interactive live streaming.
βœ“
VideoSDK supports

Interactive Live Streaming

Cloud Recording
βœ“
Available
βœ“
Twilio offers cloud recording capabilities.
βœ“
VideoSDK offers Cloud Recording Capabilities
Interactive Whiteboard
βœ•
At $1.40 per 1,000 minutes
βœ•
Not available or Separate SDK
βœ“
VideoSDK provides Interactive Whiteboard Feature
Multi-platform
βœ“
Yes
βœ“
Twilio supports multiple platforms for a wider reach.
βœ“
VideoSDK compatible with Multi-Platforms for greater reach
Interactive Participant Support
βœ“
Yes
βœ•
Limited support
βœ“
Upto 5,000
Mobile Browser Support
βœ•
Limited (do not support iOS safari)
βœ•
Twilio offers limited support for mobile browsers.
βœ“
Video support 91% mobile browsers
Automatic Audio/Video Degrade, Re-connectivity
βœ•
Yes
βœ•
Twilio not supports automatic audio/video quality adjustments.
βœ“
VideoSDK supports Reconnectivity with Audio/Video Quality adjustments..
Audio & Video powered by AI
βœ“
Yes
βœ•
No
βœ“
Yes
Independent of Open Source Dependency
βœ•
No
βœ•
Twilio does not heavily rely on open source templates.
βœ•
VideoSDK is not dependent on open source.
Customised RTMP, Cloud Recording, HLS
βœ“
Yes
βœ•
No
βœ“
Yes
API for Specific Features (Collaborative Games, Polls, etc.)
βœ“
Yes
βœ•
Limited
βœ“
Yes
API for Social Features (Merging Rooms, Battles, Coins, Gifts Sending etc.)
βœ•
No
βœ•
Limited
βœ“
Yes
Full HD Recording
βœ“
Yes
βœ“
Twilio supports full HD recording.
βœ“
VideoSDK supports full HD recording
Open Source Templates
βœ•
Yes, Limited
βœ•
Twilio not heavily rely on open source templates.
βœ“
VideoSDK rely on open source templates
Full Custom roles
βœ•
Limited
βœ•
Twilio offer limited support for custom roles.
βœ“
VideoSDK offer support for full custom roles
HLS Streaming
βœ“
Yes
βœ•
Twilio not supports HLS streaming.
βœ“
VideoSDK supports HLS streaming
Prebuilt SDK
βœ•
No
βœ•
Twilio not provides prebuilt SDKs for easier integration.
βœ“
VideoSDK provides Prebuilt SDKs for easier integration
Fully Customizable UI
βœ“
Yes
βœ•
Twilio not allows for a Limited customizable UI.
βœ“
VideoSDK allows for Limited customizable UI
Metaverse Platform Support
βœ“
Yes
βœ•
Twilio not support Metaverse platform.
βœ“
VideoSDK support Metaverse platform
Session Analytics
βœ“
Yes
βœ•
Separate charges
βœ“
VideoSDK offer session analytics option
Data Tracks
βœ•
No
βœ•
Twillio separate charges for data tracks.
βœ“
VideoSDK offer track data option

Price Comparison : Agora vs Twilio vs VideoSDK

Agora
Twilio
VideoSDK
Volume Discount
βœ“
Yes, based on minutes volume
  • 100k to 499k: 5%
  • 500k to 999k: 7%
  • 1 million to 3 million: 10%
βœ•
Twilio not offer the volume discount.
βœ“
VideoSDK offer the

Volume Discount

Video Conferencing
Pricing based on per 1000 participant minutes:
  • Audio: $0.99
  • Video SD: $3.99
  • Video HD: $3.99
  • Video Full HD: $8.99
  • Video 2K: $15.99
  • Video 2K+: $35.99
  • $4 per participant per 1000 minutes
  • Video SD: $2.00
  • Video HD: $3.00
  • Video Full HD: $7.00
  • Video 2K: $7.00
  • Video 2K+: $7.00
Analytics
  • Standard Plan: $449/month
  • Premium Plan: $999/month
  • Enterprise Plan $1599/month
βœ•
Separate charges
βœ“
VideoSDK offer Free Analytics with Dashboard
Separate Pricing for Video and Audio
βœ“
Yes
βœ“
Yes
βœ“
Yes
Free 10,000 Minutes Every Month
βœ“
Yes
βœ•
Twilio not offer free 10,000 minutes every month.
βœ“
Yes
Minimum Price for Video Calls
$3.99 per 1,000 participant minute
$0.004 per participant minute
$0.002 per participant minutes
Minimum Price for Audio-only Calls
$0.99 per 1,000 participant minute
$0.004 per participant per minute
$0.0006 per participant minutes
Advanced Firewall Control
βœ•
No
βœ•
No
βœ“
VideoSDK offer Free Firewall Control
Compliance & Privacy
βœ“
Yes (Charges associate with Support plans)
βœ•
Twilio provides robust support for GDPR & HIPAA compliance, although it comes with associated charges.
βœ“
Provide Compliance Standards and Privacy Regulations:
  • HIPPA Complaint
  • GDPR Complaint
  • Data Localization
  • SOC2 : Type 2
  • ISO:27001
  • VAPT (Vulnerability Assessment and Penetration Testing)
  • CERT-in (Indian Computer Emergency Response Team)
Cloud Recording Pricing
Recording Audio:
  • $1.49 per 1,000 minutes
Recording Video:
  • HD Video: $5.99 per 1,000 minutes
  • Full HD Video: $13.49 per 1,000 minutes
  • $0.004/user/minute + $0.01/minute composition charges
  • Video SD: $15.00 1,000 minutes (No limit on participants)
  • Video HD: $15.00 1,000 minutes (No limit on participants)
RTMP Pricing
  • H.264 Full HD Output Video: $15.99 per 1000 mins
  • H.265 HD Output Video: $19.99 per 1000 mins
  • H.265 Full HD Output Video: $39.99 per 1000 mins
NA
  • $15 per 1,000 minutes
ILS Pricing
  • Audio only: $0.99 per 1,000 minutes
  • Video HD: $3.99 per 1,000 minutes
  • Video Full HD: $8.99 per 1,000 minutes
NA
  • $0.001 per participant minute (Support Full HD)
Storage Pricing
Recording Audio:
  • $0.99/1,000 minutes
Recording Video:
  • HD Video: $3.99/1,000 minutes
  • Full HD Video: $8.99/1,000 minutes
  • $0.05/GB/month for additional storage
  • $3 per 1000 minutes per month

Support Comparison : Agora vs Twilio vs Video SDK

Agora
Twilio
VideoSDK
Support
βœ•
Paid
βœ•
Paid
βœ“
Yes
Cost
  • Standard Plan: $1200/month
  • Premium Plan: $2900/month
  • Enterprise Plan: $4900/month
  • Production plan: Greater of 4% of monthly spend or $250
  • Business plan: Greater of 6% of monthly spend or $1,500
  • Personalized plan: Greater of 8% of monthly spend or $5,000
Free
Access to Testing
βœ•
Not Specified
βœ•
No explicit support for testing, quality measurements and reports.
βœ“
All paid accounts get access to testing support from Video SDK
Access to TAM / CS Engineer
  • Premium Plan: Access to CS engineer, Code Review
  • Enterprise Plan: Everything in the Premium plan plus access to SA Engineer & Live Developer Consultation and Training
βœ•
No
βœ“
Dedicated CS & Solution Engineers
SLAs
  • Standard Plan: $1200/month
  • Premium Plan: $2900/month
  • Enterprise Plan: $4900/month
βœ•
No
βœ“
Affordable SLA with

99.9% Uptime

SUCCESS STORY

How Immigo empowered personalized language learning experience with Video SDK

See why customers love VideoSDK
Ankur Chandra-Engineering Manager at Fynd
Company Logo

β€œI still remember when I was trying out the product and connected over discord with Arjun Kava, and he immediately responded. It is one of the things that we found less often. The team is super enthusiastic to make the product as next big thing. Easy integration is the beauty of it. Few lines of code and it's done.”

Ankur Chandra ,

Engineering Manager at Fynd

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